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How leonbet Handles Your Personal Data

At leonbet, we take the handling of your personal data seriously — this page sets out exactly what we collect, why we collect it, and the controls you…

Data collected only as neededYour right to access and correctEncrypted storage and transferClear retention periodsDirect privacy contact available
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leonbet How leonbet Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or delete your personal data held by leonbet, our dedicated privacy team is reachable through the channels below.

Email the Privacy Team Send a detailed request to our privacy address and include your registered account email. We will confirm receipt within 72 hours and provide a full response within 30 days.
Live Chat Support Open the live chat window on leonbet.im any time to raise a privacy query. Our agents can log a formal request on your behalf and escalate to the privacy team directly.
In-Account Help Centre Log into your account, head to the Help Centre and select the Privacy and Data category. Submitting a request there creates a tracked ticket tied to your account for faster resolution.
HOW WE PROTECT YOUR DATA

Browse Our Data Handling Practices

From the moment you submit a registration form to the day you close your account, we apply consistent data-handling standards across every touchpoint — payments, game sessions, and support interactions included.

Encrypted Data Storage

All personal data — including payment identifiers linked to UPI or Paytm — is stored using AES-256 encryption at rest. Access to stored records is restricted to authorised personnel through role-based controls and logged audit trails.

Cookie Controls

We use session cookies for account authentication and analytics cookies to understand how you move through the site. You can adjust non-essential cookie preferences at any time through the cookie settings panel on leonbet.im.

Account Security Practices

Two-factor authentication is available on every account. When you log in from an unrecognised device, we send a verification prompt to your registered contact. Unusual session activity triggers an automatic review flag.

Data Retention Periods

We keep account and transaction data for the period required by applicable local law and our operational obligations. When the retention period expires, data is deleted or irreversibly anonymised — we do not hold it indefinitely.

Your Right to Request Changes

You can ask us to correct inaccurate data, restrict processing while a dispute is open, or delete your record where no legal hold applies. Requests submitted via the Help Centre are acknowledged within 72 hours.

Third-Party Data Sharing

We share data only with payment processors — such as UPI networks and PhonePe — and with service providers bound by data-processing agreements. We do not transfer your data to advertising networks or sell it to third parties.

Your Privacy Policy Questions, Addressed

The questions below cover the situations we hear about most often — from what data we hold to how you can ask us to delete it. If your question is not listed here, the privacy team can be reached through the contact channels on this page.

We collect your name, email address, date of birth, registered phone number and payment identifiers such as your UPI handle or Paytm number. We also log device data and session activity needed to run your account securely.

Payment identifiers are passed to the relevant processor — UPI network or Paytm — over an encrypted connection. We store a transaction reference for your account history but do not retain full card or bank credentials on our servers.

Yes. Where no legal hold or active dispute prevents deletion, you can submit a deletion request via the Help Centre or by emailing the privacy team. We will confirm the outcome within 30 days of receiving your request.

Retention periods are set by applicable local law and our operational obligations. After that period, your data is deleted or irreversibly anonymised. We do not retain identifiable records beyond what the applicable legal framework requires.

We share data only with payment processors such as UPI networks and PhonePe, and with service vendors bound by data-processing agreements. We do not sell your data or share it with advertising networks or unrelated third parties.

Log in, open Account Settings and edit the relevant field directly. For data that cannot be changed in-app — such as identity verification records — contact the privacy team via email or live chat and we will process the correction.

We use strictly necessary cookies for login sessions and optional analytics cookies to see how you use the site. You can turn off non-essential cookies at any time via the cookie settings panel without affecting your core account functions.

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